Your guide to understanding and paying medical bills and lab test charges without the hassle
We provide clear guidance for understanding and paying your medical bills, including lab tests, imaging, procedures, and specialist visits. Our service is completely free to use. If you find our guide helpful, you can optionally support us with a small contribution.
Important: We never ask for your personal information, insurance details, or payment information. We simply guide you through the process.
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Kaiser Permanente offers several convenient ways to pay your medical bills. Here's what you need to know:
Pay through Kaiser's secure member portal. You'll need your Kaiser ID and password to access your account.
Use the Kaiser Permanente app to view and pay bills directly from your smartphone.
Call Kaiser's automated payment system at 1-800-390-3506 to pay by phone.
Send a check or money order to the address listed on your billing statement.
Blood tests, urine tests, genetic testing, COVID tests, and other diagnostic lab work.
X-rays, MRIs, CT scans, ultrasounds, and other diagnostic imaging procedures.
Colonoscopies, biopsies, minor surgeries, and other outpatient procedures.
Cardiologist, dermatologist, neurologist, and other specialist consultations.
Check the details: patient name, service date, procedure codes, and amount due. Verify your insurance information is correct.
Look up any unfamiliar codes or terms. Contact the billing department if you have questions about specific charges.
Confirm what portion your insurance should cover. Check if the provider is in-network for better rates.
Use the provider's official payment portal, phone system, or mail a check to the address listed on your bill.
While we've highlighted Kaiser Permanente, here's information about other major healthcare providers:
Pay through your online account or the mobile app. Customer service: 1-844-193-0613
Payment options vary by state. Check your local BCBS portal for payment instructions.
Pay online through Aetna's member portal or by phone at 1-860-273-0125.
Make payments through your myCigna account or by calling 1-800-997-1654.
Always verify medical bills carefully. Errors are common and can include duplicate charges, incorrect patient information, or services you didn't receive. Contact the provider's billing department directly with any questions or concerns.
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Last Updated: September 20, 2023
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Last Updated: September 20, 2023
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Last Updated: September 20, 2023
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